Contact Us
We’d love to hear from you.
Whether you have a question about features, trials, pricing, need a demo, or anything else, our team is ready to answer it. Email support@checkflow.io or start a live chat.
Reply within 24 hoursSupport seven days a weekFrom the people who build CheckFlow
Last updated
Email support@checkflow.io for anything, from a question before you buy to help with a template or an invoice, and we will reply within 24 hours. Live chat suits quick questions. To see CheckFlow with someone from our team, book a demo. Security and data protection requests go to privacy@checkflow.io, and partners can join the affiliate programme online.
What can we help with?
Pick the closest match and you will reach the right person first time.
Sales and demos
Questions before you buy, whether CheckFlow fits your process, or a walkthrough with your own use case in mind. You can also open a real checklist without signing up.
Product support
Help with templates, checklists, automation, the API or anything that is not working as you expect. Tell us your team name and the template or checklist involved.
Billing and accounts
Invoices, adding or removing users, payment methods, annual licences, the non-profit and education discount, cancelling or a refund.
Security, privacy and DPAs
Data processing agreements, Standard Contractual Clauses and GDPR requests go to privacy@checkflow.io. Send security questionnaires to support, and report a security concern to security@checkflow.io.
Partners and affiliates
Recommend CheckFlow and earn 40% recurring commission for as long as the customers you refer stay with us. Sign up online for your affiliate link.
Press and media
For interviews, comment or information about CheckFlow, email support@checkflow.io and it will reach the right person.
Ways to reach us
Every route below reaches the people who build and maintain CheckFlow.
Email
Write to support@checkflow.io about anything: a question before you buy, help with a template, billing or your account.
Live chat
Best for quick questions while you work. If nobody is available, leave a message and we will reply by email.
Documentation
Step-by-step guides to every part of CheckFlow, from your first template to the API and the MCP server.
Company details
CheckFlow Ltd128 City RoadLondonEC1V 2NXUnited KingdomFor the quickest reply, email us rather than sending post.
- General and support
- support@checkflow.io
- Privacy and data protection
- privacy@checkflow.io
- Report a security concern
- security@checkflow.io
- Legal notices
- legal@checkflow.io
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