The 30-day clock is a due date
Due-date offsets run from the date the application became complete, so the notice task is due before day 30. The Tasks grid shows every open notice, and analytics report time from application to decision.
This free checklist takes one application from intake to a booked, quality-checked loan. It is for credit teams at banks, credit unions, specialist lenders and fintechs writing consumer or business loans other than mortgages. It covers intake and KYC, underwriting, approval authority, adverse action notices, disclosures, security, funding, booking and post-closing QC. Answers at intake decide which steps appear: a consumer loan gets the disclosure phase, a commercial loan gets security and conditions precedent, and a decline opens the notice phase with its deadline set.
Every loan passes through the same stages: application, identity checks, underwriting, approval, documents and funding. What changes between a personal loan and a working capital facility is the paperwork the law attaches to each stage. Consumer credit carries prescribed disclosures and tight notice rules. Business credit carries security, conditions precedent and covenants.
In the US, Regulation B governs every credit decision, consumer or business, including the 30-day clock for telling an applicant what you decided. Residential mortgages add their own timing rules, so they have a separate Mortgage Application Processing Checklist.
Main rules: Reg B, FCRA, Truth in Lending (Reg Z); in the UK the Consumer Credit Act and CONC.
Pressure points: affordability evidence, pre-contract disclosures and decline notices.
This template: adds Phase 5, disclosures.
Main rules: Reg B, beneficial ownership and KYC, bank lending limits and insider rules; Section 1071 data from 2028 for covered lenders.
Pressure points: approval authority, conditions precedent, security perfection.
This template: adds Phase 6, security.
Main rules: TRID, ability-to-repay and QM, HMDA, flood and appraisal rules.
Pressure points: the Loan Estimate and Closing Disclosure deadlines.
Use instead: the mortgage application processing checklist.
Phases 1 to 3 run on every application and Phase 7 on every approved loan. Three appear only when the answers call for them: decline notices, consumer disclosures, and commercial security.
Assigned to the loan officer. The borrower type, jurisdiction and revenue answers recorded here decide which later phases and tasks appear.
Assigned to the underwriter, who must not be the loan officer who sourced the deal.
The approval task is assigned to a named approver whose delegated limit covers the total exposure. The checklist halts until it is answered.
Shown only when the decision is Declined, a counteroffer, or an application closed as incomplete. The due date is set from the Phase 1 dates.
Shown only when the borrower type is Consumer. The jurisdiction answer shows the US or the UK tasks.
Shown only when the borrower type is Commercial. Owned by loan documentation or legal, with the loan officer chasing the borrower.
Runs on every approved loan. Funding needs a second person, and QC is done by someone outside the deal team.
The main obligations, mapped to the phase that handles them. Which apply depends on your charter or licence, product and borrower, so treat this as a starting point, not legal advice.
| Requirement | United States | United Kingdom | Phase |
|---|---|---|---|
| Identify the customer and its owners | CIP, 31 CFR 1020.220 (banks); beneficial ownership, 31 CFR 1010.230 | MLRs 2017, regs. 27–28 | 1 |
| Notice of incompleteness or decision | Reg B 1002.9(a) and (c): 30 days | No equivalent fixed deadline | 1, 4 |
| Small business lending data | Reg B subpart B (Section 1071), from 1 January 2028 | Not applicable | 1 |
| Affordability or repayment capacity | Safety and soundness and your credit policy; ability to repay for card accounts, Reg Z 1026.51 | CONC 5.2A for regulated credit | 2 |
| No spouse signature where applicant qualifies | Reg B 1002.7(d) | Not applicable | 2 |
| Insider lending approval | Regulation O, 12 CFR 215.4(b) | Firm policy and conflicts rules | 3 |
| Decline reasons and credit data | Reg B 1002.9(b); FCRA s.615(a) | CCA s.157(A1); SME bank referral scheme | 4 |
| Pre-contract disclosures | Reg Z 1026.17–18 (closed-end), 1026.6 (open-end); Reg V risk-based pricing | Pre-contract information and adequate explanations, CONC 4.2 | 5 |
| Security registration | UCC Article 9 financing statement; real property recording | Companies Act 2006 s.859A, 21 days | 6 |
| Record retention | Reg B 1002.12(b): 25 months consumer; 12 months business, or 60 days for larger businesses that do not ask for reasons | Firm policy and FCA record-keeping rules | 7 |
A few things are moving. The CFPB issued a revised Section 1071 rule on 1 May 2026, effective 30 June 2026. It covers lenders with at least 1,000 covered originations in each of the two preceding years, defines a small business as one with gross annual revenue of $1 million or less, drops several data points including denial reasons and pricing, and sets a single compliance date of 1 January 2028, with the first filing due 1 June 2029. Separate Regulation B amendments effective 21 July 2026 removed the disparate-impact language and narrowed discouragement, without changing the notice deadlines. In the UK, HM Treasury’s May 2026 policy statement confirmed that most of the Consumer Credit Act will be replaced by FCA rules through new legislation. Until that happens and the FCA consults, the current Act and CONC apply.
In the UK, lending to a company is generally outside consumer credit regulation, but lending to sole traders and small partnerships can be regulated: the business purposes exemption in article 60C of the Regulated Activities Order applies only above £25,000. Run those smaller applications as Consumer.
Due-date offsets run from the date the application became complete, so the notice task is due before day 30. The Tasks grid shows every open notice, and analytics report time from application to decision.
Credit approval and condition waivers are approval tasks assigned to a named approver, and nothing after them can be completed until they record Approved or Not approved. A data set of approvers and limits keeps the dropdown to people with the right authority.
Conditional logic reads the borrower type, jurisdiction and decision, then shows only the phases that apply. The credit memo, notices and QC findings sit on their tasks in an exportable, timestamped trail.
CheckFlow is not a loan origination system, credit decision engine or document generator, and it does not hold your loan documents. It runs the workflow around them: who does each step, when each notice is due and who approved what. Start a checklist by hand or from your LOS through the API. The financial services overview and our guide to financial services workflow automation show other lending workflows run the same way.
Residential mortgages need their own timing rules, so use the Mortgage Application Processing Checklist. New customers can go through the Customer Due Diligence Checklist first, and existing borrowers join the KYC Periodic Review Checklist cycle. CheckFlow’s compliance checklist software covers the wider lending compliance calendar.
Most lenders run the same sequence: intake, identity and KYC checks, underwriting, the credit decision and approval, disclosures and documentation, closing and funding, then booking and post-closing quality control. Declined or countered applications branch off to an adverse action notice.
Under Regulation B, 30 days after receiving a completed application, 30 days after taking adverse action on an incomplete application, or 90 days after a counteroffer that the applicant does not accept or use. For business applicants with gross revenue above $1 million in the last fiscal year, notice can be given orally or in writing within a reasonable time, with written reasons if the applicant asks within 60 days. Where a consumer report contributed, the FCRA disclosures go in the same notice.
Yes. The Equal Credit Opportunity Act covers business credit, including the ban on discrimination, the spouse signature rule and the duty to notify the applicant of the decision. Notice rules are lighter for businesses with revenue over $1 million, and records are kept for 12 months rather than 25.
The CFPB issued a revised rule on 1 May 2026 that replaced the 2023 rule’s staggered dates. It took effect on 30 June 2026, data collection starts on 1 January 2028 and the first filing is due by 1 June 2029. It applies to lenders that originated at least 1,000 covered transactions in each of the two preceding calendar years, and only to businesses with gross annual revenue of $1 million or less.
Someone whose delegated authority covers the total exposure to the borrower and its connected parties, and who did not originate the deal. Larger or exceptional credits go to credit committee. US banks lending to insiders above the Regulation O threshold need prior approval from a majority of the full board, with the insider abstaining.
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